How do I know what size to order?
Check the product page first for size, fit, and style notes. If you are between sizes or shopping for a specific event, contact us and we will help with a recommendation.
Quick answers
Frequently Asked Questions
Quick answers about orders, fit, shipping, returns, and how to reach us.
When will my order ship?
Orders are packed and shipped within 1–3 business days (Monday–Friday, not including holidays). Shipping rates and available delivery options are shown at checkout.
See the Shipping page for details about supplier-backed items, tracking, and carrier delays.
Can I return an item?
Possibly. Return eligibility depends on the item, condition, timing, and whether the item was marked final sale.
Please contact us before sending anything back. The Returns page has the full process.
Can I change or cancel an order?
Email [email protected] within 12 hours of placing your order. A 15% cancellation fee applies to cancellations requested after 12 hours, and we can only change or cancel an order before it ships. The Returns page has the full cancellation policy.
How do payments work?
Checkout is processed through secure Shopify and Stripe payment tools. Love Stitches does not store your full card number.
How do I contact Love Stitches?
Email [email protected] for order, sizing, shipping, return, or accessibility questions.