Privacy Policy

We may collect your name, email address, phone number, shipping and billing address, order details, account login details, customer messages, newsletter preferences, reviews, product interests, and other information you choose to share.

Our website may also collect device, browser, IP address, page view, referral, cart, session, and interaction information through cookies, browser storage, analytics, and similar tools.

Orders, checkout, taxes, payment authorization, and payment processing are handled through Shopify, Stripe, and related payment and fraud-prevention tools.

Love Stitches does not store your full payment card number. Payment providers may collect and process payment information under their own policies.

We use information to run the store, process orders, provide customer support, manage accounts, send tracking updates, respond to messages, publish approved reviews, improve the website, prevent fraud, and meet legal or tax obligations.

If you opt in, we may use your email address or phone number to send newsletters, promotions, back-in-stock messages, order updates, or SMS notifications. You can unsubscribe or opt out using the instructions in the message.

The site may use cookies, local browser storage, and similar tools to keep carts and sessions working, remember preferences, measure traffic, improve performance, and understand how shoppers use the site.

You can adjust browser settings to limit cookies or storage, but some shopping features may not work correctly without them.

We may share information with service providers that help operate Love Stitches, including Shopify, Stripe, Vercel Analytics, OpenPanel, email and SMS delivery providers, shipping carriers, customer support tools, secure store data providers, and supplier or marketplace partners when needed to fulfill an order.

These providers are allowed to use information only as needed to provide their services, protect their systems, comply with law, or as described in their own policies.

If you submit a review, photo, comment, or message intended for display, we may publish the content along with your name, initials, or other display information you provide.

Please do not include sensitive personal information in public reviews or product comments.

We keep information as long as needed to provide the store, support orders, resolve disputes, comply with tax and legal obligations, prevent fraud, and maintain business records.

We use reasonable technical and organizational safeguards, but no website, payment system, or internet transmission can be guaranteed to be completely secure.

Depending on where you live, you may have rights to request access, correction, deletion, portability, or limits on certain uses of your personal information.

To make a privacy request, email [email protected]. We may need to verify your identity before completing the request.

Love Stitches is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

For privacy questions, requests, or concerns, email [email protected] or call 435-619-6418.